Services


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Wideband is a regional Internet services provider with great experience in serving the whole Kingdom. We cater to SMEs and Large enterprises. Many banks, Insurance companies, Airlines and heavy industries use our services and trust us with their business. Following are some services on why you should consider us to connect your business

Dedicated Internet

Fiber Optic Internet

DSL and cable Internet are fast. To put it simply, fiber optic Internet is faster.Fiber optic networks transmit light to connect your home directly to the Internet with the fastest connection ever offered. At speeds up to 25 times faster than cable Internet or DSL, fiber optic high speed Internet access makes quick work of downloading music, pictures and videos. Unfortunately, fiber optic Internet isn’t as widely available as high speed cable or DSL Internet.

Fiber Optic Internet Access Providers offers access to the internet through a light which is send via optical fibers. An electromagnetic carrier wave is formed by the light, which is altered to carry the information.

The Fiber-Optic Internet Access Providers involves three steps:

  • Firstly, the optical signal is created with the use of a transmitter.
  • Then, it is relayed along the fiber in such a way that the signal does not get distorted.
  • And lastly, receiving this signal and then converting it into the electrical signals.

Today among many Internet Access Providers, the Fiber-Optic Internet Access System has become largely popular, mostly in the developed countries. Besides offering the internet access, the Fiber-optic cables are also used by various wings of the telecommunication industries for transmitting cable television and television signals.
The Fiber-Optic Internet Access Providers, due to a lesser interference has a more satisfying use over the copper wires, especially when it comes to long distance or high demand applications.

The flexibility of the Fiber-optic Cables, it is one of the most commonly used medium for telecommunication and networking. The electrical signal passed through the optical fiber cable can carry more information than any other.

What are benefits of Fiber Optic?
         Simply because a Fiber Optic Line
  • Is a greatly Increased bandwidth and capacity, Download speed up to 1 GB/S.
  • Is a dedicated permanent connection, no need for dialup
  • There is a lower chance of signal loss.
  • Immunity to electrical noise
  • No Cross Talk in the line.  
  • The signal is more secure.  
  • Resistance to radiation, corrosion and temperature variations.
  • Environmental protection.  
  • Improved ruggedness and flexibility.  
What are the Disadvantages of Fiber Optic?  
           Simply Because a Fiber Optic Line
  • As relative newness of the technology, Fiber Optic components are expensive.  
  • The lack of Standardization in the industry has also limited the acceptance of Fiber Optic.
  • Fiber Optic transmitters and receivers are still expensive as compared to electrical interfaces.  
  • Fiber Optic is Susceptibility to physical damage due to small and compact cable.
   

Leased Lines

A dedicated symmetric telecommunications lines connect two locations. It may also carry Internet traffic. A leased line provides high speed circuit (up to 8Mbps) connectivity. It is sometimes known as a ‘Private Circuit’ or ‘Data Line’.

Leased line requires a special digital modem CSU/DSU to modulate the signals over the provided circuit. 

A leased line is the most common type of permanent high-speed connection to the Internet. It is a direct connection between a network and an Internet Service Provider. It serves to connect small office networks and large corporate LANs/WANs with high-speed dedicated and unlimited access to the Internet. The high speeds and availability allows for video conferencing, voice transmission, multimedia applications, fast browsing etc.
It is the ideal product for companies looking to exploit the full potential of the Internet at variable speeds that may range from 64Kbps to multi 12 megabits/sec. Leased lines are dedicated connectivity solutions where the bandwidth allocated is for your own and exclusive use. Leased Lines can be easily upgraded as Internet usage or traffic flow increases. 
                                                                                                                                               

              What are benefits of Leased Lines? 

                             Simply because a leased line

 
  • Is a reliable connectivity solution up to 12 Mbps download speeds
  • Is a dedicated permanent connection, no need for dialup
  • Offers clear budgeting and recurrent charges
  • Offers secure remote access to your network from anywhere in the world
  • Provides high connection speeds with multi megabits/sec
  • Provides the ability to host your own Web/FTP server
  • Provides the ability to host your own mail server
  • Allows for video conferencing and VoIP applications
  • Comes with a service level agreements that guarantees performance

 

  What are the Disadvantages of Leased Lines? 

              Simply because a leased line
                
 
  • Dynamic bandwidth allocation on the leased is not possible.
  • As the organization grows, you have increased the number of links.
  • If you increased the number of links than the network becomes more complex and it becomes difficult to maintain the reliability.
  • Leased line is expensive as compare to Dial-up or DSL connection. The cost varies according to the distance between two Networks.  
  • Leased line contains lack of flexibility.  
               

DSL

An affordable shared Internet access provides continuous high speed connection starting from 256Kbps up to 10Mbps. The DSL service is suitable for small business or home offices, but not reliable for medium or corporate size businesses where the connection uptime is critical for the business. It is considered as a good backup connection for the other dedicated services.

Basically it is a type broadband or high speed Internet access. It works by splitting your existing telephone line signal into two, one for voice and the other for data.With ADSL, speeds can reach several Mega bits per second. You browse the Internet; make/receive phone calls at the same. There are following steps u needs to do for the installation of the DSL.

Activate your DSL line – First of all you need to activate your DSL line with STC.

Subscribe with us – We offer many subscription plans that suit all needs. Check our plan you need. We even recommend and sell all hardware required; usually a router and a splitter (to split your phone signal into voice and data)

Install Wideband DSL services – We offer onsite support to install and configure all hardware needed. We configure your username and password on the router and we get you started. If you believe you can do it yourself, we’ll be glad to guide you through the process over the phone.

 

   WideDSL 256            WideDSL  512           WideDSL 1MB        WideDSL 2MB

 

   WideDSL 4MB           WideDSL 6MB         WideDSL 8MB         WideDSL 10MB

 

What are the benefits of DSL?

 
  • It’s fast! up to 10 Mbps download speeds
  • View audio/video files; join e-learning sessions…
  • Always connected; no dial up is required
  • Uses your regular line to offer amazingly fast Internet speeds
  • Browse the Internet and receive voice calls simultaneously
  • Affordable – there are no additional per minute call charges
  • Easy to budget; you pay a regular fixed fee
What are the disadvantages of DSL?
 
  • The DSL is totally relay on Distance from the DSLAM (DSL Access Multiplexer), the more distance means the lower data rate. 
  • Reliability and potential down time issues makes DSL a very risky choice for mission critical systems unless backup / fail over links are put in place. 
  • People who need large amount of data to be uploaded like corporate database, video, large audio files and images will not find DSL attractive thought it is fast.
  • If the traffic on the phone line is heavy, you may experience stalling with your internet connectivity.
  

Frame Relay 
Frame Relay Service is an ideal solution for business customers needing reliable data transport between two or more customer locations, at low cost. The service is scalable from 64Kbps to 2048Kbps, and it uses Permanent Virtual Circuits ( PVCs) to create secure, point-to-point and point to multipoint connections over a wide-area network.

Service Benefits

• Frame Relay is a global standard supporting LAN to LAN communications.
• Allows multiple connections to share the same access link.
• Scalable service connections to fit application specific needs at, and between each site.
• Easy to grow platform to consolidate multiple business applications.
• Predictable network costs based on simple flat rate tariffs.

 Data Linking

                 A closed environment (network) allows our business customers to connect their branches all over the Kingdom with any available medium to transfer data securely without providing Internet access to their branches. Data compression, acceleration, and VPN services can also be implemented over the Data-Only connection for more efficiency and security.

VPN

The Virtual Private Network (VPN) is a technology that operates on any of the digital data services we provide; using the VPN, we create a secured network that supports a variety of applications including Internet, Data, Voice and Video.

MPLS

MPLS (Multi Protocol Label Switching) is a service targeting enterprise customers and provides them with the following main advantages:
• Savings in cost of connectivity, as the new service is moderately priced.
• Savings in the cost of equipment, as it uses available equipment.
• Does not require experienced engineers at the customer sites.

MPLS is considered the latest proven technology to establish secure wide area communications between branches of an organization. MPLS also enables the mixed use of multiple applications such as Voice over IP, Video Conferencing, in addition to other office applications without jeopardizing quality of these services as the customer or service provider can setup quality of service measures.

IPSec

Short for IP Security, a set of protocols developed by the IETF to support secure exchange of packets at the IP layer. IPSec has been deployed widely to implement Virtual Private Networks (VPNs). IPSec supports two encryption modes; Transport and Tunnel.  Transport mode encrypts only the data portion (payload) of each packet, but leaves the header untouched.  The more secure Tunnel mode encrypts both the header and the payload.  On the receiving side, an IPSec-compliant device decrypts each packet.

For IPSec to work, the sending and receiving devices must share a public key.  This is accomplished through a protocol known as Internet Security Association and Key Management Protocol/Oakley (ISAKMP/Oakley), which allows the receiver to obtain a public key and authenticate the sender using digital certificates 

Web Hosting

                Under this service, we provide server space, web services and file maintenance for web sites under different categories:

  • IP VPN (Internet Protocol Virtual Private Network)
  • OPEN VPN (Open Virtual Private Network)
  • IP Sec (Internet Protocol Security)
  • MPLS (Multi-Protocol Label Switching)

 

Voice Over IP Services

VoIP (voice over IP) is an IP telephony term for a set of facilities used to manage the delivery of voice information over the Internet. VoIP involves sending voice information in digital form in discrete packets rather than by using the traditional circuit-committed protocols of the public switched telephone network (PSTN). A major advantage of VoIP and Internet telephony is that it avoids the tolls charged by ordinary telephone service.

In addition to IP, VoIP uses the real-time protocol (RTP) to help ensure that packets get delivered in a timely way. Using public networks, it is currently difficult to guarantee Quality of Service (QoS). Better service is possible with private networks managed by an enterprise or by an Internet telephony service provider (ITSP).

Using VoIP, an enterprise positions a “VoIP device” at a gateway. The gateway receives packetized voice transmissions from users within the company and then routes them to other parts of its intranet (local area or wide area network) or, using a T-carrier system or E-carrier interface, sends them over the public switched telephone network.

Difference between PSTN and VOIP

 

PSTN VoIP
  • Dedicated Lines
  • Each line is 64kbps (in each direction)
  • Features such as call waiting, Caller ID and so on are usually available at an extra cost
  • Can be upgraded or expanded with new equipment and line provisioning
  • Long distance is usually per minute or bundled minute subscription
  • Hardwired landline phones (those without an adapter) usually remain active during power outage
  • When placing a 911 call it can be traced to your location
 

  • All channels carried over one Internet connection
  • Compression can result in 10kbps (in each direction)
  • Features such as call waiting, Caller ID and so on are usually included free with service
  • Upgrades usually requires only bandwidth and software upgrades
  • Long distance is often included in regular monthly price
  • Lose power, lose phone service without power backup in place
  • 911 emergency calls cannot always be traced to a specific geographic location

Enterprise VOIP

Enterprise VoIP services are enterprise-grade versions of residential VoIP and business VoIP solutions that provide large organizations with advanced features and functionality such as private branch exchange (PBX) capabilities, conference calling, desk-to-desk calling, and music on hold and automated attendants.

Enterprise VoIP offerings may also offer an additional level of security such as IPSec encryption, Voice over Secure IP (VoSIP), Secure Voice over IP (SVoIP) or Secure Voice over Secure IP (SVoSIP) to help protect confidential VoIP communications.

As with all VoIP (or Internet telephony) solutions, enterprise VoIP utilizes packet-switched telephony to transmit calls over the Internet as opposed to the circuit-switched telephony used by the traditional Public Switched Telephone Network (PSTN

Business VOIP

 Business VoIP services are commercial-class versions of residential VoIP services that provide small and medium-sized businesses with advanced features and functionality such as private branch exchange (PBX) capabilities, conference calling, desk-to-desk calling, and music on hold and automated attendants.

While residential VoIP plans typically feature a flat-rate pricing structure and allow for only one call at a time, most business VoIP and enterprise VoIP providers offer tiered usage plans and support multiple simultaneous calls.

As with all VoIP (or Internet telephony) services, business VoIP uses packet-switched telephony to transmit calls over the Internet as opposed to the circuit-switched telephony used by the traditional Public Switched Telephone Network (PSTN).

VOIP Gateway

A network device that converts voice and fax calls, in real time, between the public switched telephone networks (PSTN) and an IP network. The primary functions of a VoIP gateway include voice and fax compression/decompression, packetization, call routing, and control signaling. Additional features may include interfaces to external controllers, such as Gatekeepers or Soft switches, billing systems, and network management systems.

VOIP Telephone

Voice over Internet Protocol, or VoIP, telephone products connect to VoIP, or Internet telephony, systems, which use packet-switched telephony to transmit calls over the Internet as opposed to the circuit-switched telephony used by the traditional Public Switched Telephone Network (PSTN).

VoIP telephones look and largely function like standard phones, but they have built-in IP technology and an RJ-45 Ethernet connector instead of the standard RJ-11 phone connector that enables the VoIP phone to connect directly to a router for making and receiving IP calls. A standard phone can also function as a VoIP telephone when used with an analog-to-digital converter called an ATA, or analog telephone adaptor. Another option is to bypass the phone entirely and simply use a VoIP-capable computer to make and receive IP calls.

 

Building Networks

Wired

Wideband has excelled in the field of IT infrastructure solutions where we are characterized by using 3M & SYSTIMAX structured cabling solutions and by using Cisco & 3Com LAN/WAN Network solutions.

Wireless

We deliver a continuous stream of innovative wireless solutions through well-known brands like Cisco, 3Com and Linksys which deliver style, ease-of-use, value, performance, security and reliability.

Security Solutions

In order to help businesses create a responsive and trusted environment for accelerating the deployment of services and applications over a single network we offer Security Solutions using Watch Guard and Cisco applications.

VPN (Managed)

Wideband designs and configures secure Virtual Private Networks over the internet backbone as well as on the national backbone. This turns many remotely located networks into a single virtual network on which data, voice & video can be shared. Wideband not only installs VPNs for its clients, but also manages them through our 24×7 support team with the help of various monitoring tools.

Audio & Video Conferencing

We provide leading global players in the videoconferencing market, offering a wide range of state of the art products. Video is an ideal alternative because image and audio quality have been improving continually while costs have dramatically dropped.

Unified Communications

By enabling people centric, integrated and secure communications any time, from anywhere, these solutions change the way people do business. They bring teams together and allow them to work more effectively. They enable access to the right people at the right time to make key decisions.

Outsourcing & Consultation

We Provide Outsourcing for Human Skills and have a well-trained staff to drive Client’s whole IT Department as well as we offer consultation for our Client’s by providing total IT integrated solutions.

 

Maintenance & Customer-Support

                We take care of your business in much the same way we value ours. Thus, part of all our contract agreements is a pro-active 24-7 maintenance and customer support service for all our client-partners. Help is just an e-mail and phone call away.

Let WIDEBAND be your total Internet Service Provider. Whatever business you’re in and regardless of your corporate size, efficient communication is vital. We provide intelligent internet solutions for your networks using reliable connections and priority access to the web.

WIDEBAND is a one-stop shop offering end-to-end solutions for all your internet needs.

We are your business partner!